Course Details
Starting to manage or lead a result oriented team from scratch can be very daunting. This course provides delegates with the vital practical tools and techniques in managing and developing themselves and their teams to ensure that their professional and business goals are achieved. This will enable delegates to be effective from day one.
Who should attend
This course will be of benefit to team leaders or new managers of teams of any size.
Course Highlights:
Module 1: Building High-Performance Teams
- Understanding the concept and purpose of a team
- Characteristics of high-performing teams
- Stages of team and group development
- Building trust, collaboration and teamwork
- Practical team-building exercises and group review
Module 2: Effective Communication for Team Leaders
- Understanding communication styles
- Perceptions, assumptions and communication filters
- Appreciating different communication preferences
- Identifying and adapting your personal communication style
- Practical communication exercises and facilitated review
Module 3: Leading and Managing Change
- Understanding emotional responses to change
- Identifying personal and team responses to change
- Understanding the different phases of change
- Addressing employees' needs, concerns and resistance
- Communicating compelling reasons for change
Module 4: Managing Difficult Behaviour and Workplace Conflict
- Understanding the causes of difficult workplace behaviour
- Identifying different behaviour styles
- Strategies for managing challenging behaviours
- Understanding and managing workplace conflict
- Constructive conflict resolution and practical case exercises
Module 5: Result-Oriented Team Leadership and Action Planning
- Motivating and engaging teams for improved performance
- Aligning team efforts with organisational objectives
- Strengthening team effectiveness and accountability
- Review of learning and personal action planning
- Next steps, implementation and course feedback
Course Methodology
Through an innovative mixture of trainer input and participant interaction, everyone is encouraged to participate in an experiential learning environment. The learning is enjoyable, memorable and easy to implement, with a strong focus on practical application and open discussion.
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Assessment and Certification:
Upon successful completion of the course, participants will receive a Leading Effective and Result Oriented Teams Certificate.
Target Audience:
· Emerging leaders
· Mid-level managers
· Entrepreneurs
· Professionals seeking to enhance their leadership abilities
Special Discount
Special Discount