13th Annual Admin Officers and Secretaries Conference 2026

Course Details

Conference Theme: AI-Powered Administration: Transforming Executive Support, Office Management and Workplace Productivity

Conference Overview

Artificial Intelligence is rapidly transforming the modern workplace, changing how administrative professionals manage information, communicate, organize workflows and support executive decision-making. The traditional administrative role is evolving from routine task execution to a more strategic, technology-enabled function.

The AI-Powered Administration Conference is designed to equip executive assistants, personal assistants, office managers, secretaries and administrative professionals with practical knowledge and tools for integrating AI into everyday administrative functions. The conference will explore how AI can improve productivity, enhance communication, manage information and support better decision-making while maintaining professionalism, confidentiality and ethical standards.

Participants will gain practical insights into using AI for executive support, office management, documentation, scheduling, communication and workplace collaboration.

Conference Objectives

By the end of the conference, participants will be able to:

1. Understand current AI trends and their impact on modern administration and executive support.
2. Apply AI tools to improve productivity, communication, documentation and information management.
3. Enhance executive support through AI-assisted research, scheduling, reporting and decision-making.
4. Develop effective strategies for responsible, secure and ethical use of AI in the workplace.
5. Identify opportunities to integrate AI into existing administrative processes for greater efficiency and cost effectiveness.

Conference Modules

Module 1: AI and the Future of Modern Administration

• Understanding Artificial Intelligence and Generative AI
• Emerging AI trends transforming the workplace
• The changing role of Executive Assistants and Administrative Professionals
• AI opportunities for office management and executive support
• Developing an AI-ready administrative mindset

Module 2: AI-Powered Executive Support and Office Management

• AI-assisted scheduling, calendar and meeting management
• Preparing correspondence, reports, minutes and presentations with AI
• AI for document management and information retrieval
• Intelligent task, workflow and deadline management
• Using AI to support executive research and decision-making

Module 3: AI for Workplace Productivity and Communication

• AI-powered email, business writing and communication
• Improving meetings, collaboration and knowledge sharing with AI
• Practical AI prompting techniques for administrative professionals

Module 4: Responsible AI and the Future of Work

• AI ethics, confidentiality and responsible use
• Managing AI risks, errors, bias and misinformation
• Developing policies and guidelines for workplace AI adoption
• Building future-ready administrative and digital skills

Who Should Attend?

The conference is designed for:

• Executive Assistants and Executive Secretaries
• Personal Assistants and Administrative Assistants
• Office Managers and Administration Managers
• Secretaries and Front Desk Professionals
• Administrative Officers and Clerical Staff
• Corporate and Government Administrative Personnel
• HR and Operations Professionals
• Management Support Professionals
• Executive Support and Personal Office Staff
• Professionals seeking to enhance their digital and AI skills
• Managers responsible for improving administrative efficiency and workplace productivity

Accommodation:
This conference is non-residential. Participants are to lodge in hotels of their choice near the Training centre. A list of these Hotels will be provided on request.