Complaints Avoidance Course

  • 13 - 16 Oct 2020
  • Yaba, Lagos, Nigeria

This is a practical course aimed at all those dealing with complaints. It looks at the causes of client complaints, why complaints arise, how client concerns or complaints are first manifested, how to deal with them and how to prevent them in the future.

Course level: Intermediate

Who should attend?

 This course will be of benefit to anyone dealing with Clients or customers