• 20 - 23 Oct 2020
  • 12 - 15 Oct 2021
  • NSPRI Guest House, 32/38, Barikisu Iyede Street, Off UNILAG Rd., Onitiri, Yaba, Lagos
  • Yaba, Lagos, Nigeria

Theme: Re-Tooling Administrative Staff - The Engine Room Of The Organizations


Perhaps the simplest definition of retooling is “to revise and reorganize, especially for the purpose of updating or improving.” For manufacturers, retooling is driven by the pursuit of efficiency, product innovation, and productivity.

So what does this have to do with Administrators and Secretaries?

Through an Adminstrators  lens, the idea of retooling is one we—as de facto engineers of the organization  we serve—could and should apply to our work.

Granted, people aren’t cell phones or machine. But the analogy works in that it calls for continuous updating and improvement of talent management practices, with the ultimate goal of elevating the productivity of our people.

Organizations are experiencing rapid changes which are creating several challenges to modern administrators. Most notably is the need for administrators to absorb more workload and improve the quality of output. This conference will equip you with precise strategies which will lift your productivity and efficiency to new levels. You will also develop and practice a variety of behavioral competencies which will help you gain the needed relations. Finally, this conference will provide you with highly needed technical competencies to re-tool your skills.

Conference Objectives
By the end of the conference, participants will be able to:

  • Engineering Productive workforce
  • List the administrator challenges in the 21st century to be proactively ready for them
  • Combine the efficiency and effectiveness concepts for higher productivity
  • Develop technical competencies to enable professional advancement
  • Apply administrator’s soft skills to stand out of the crowd
  • Use professional business writing techniques in internal and external communication

Conference Methodology
This conference uses a combination of interactive activities, group and individual exercises, role plays and discussions. It also uses tools to assess personal talents and areas of improvement that will help participants devise improvement plans accordingly. Participants will come up with their own strategies to overcome real life scenarios and will be given the chance to challenge and defend findings.


Target Audience

Administrators, office managers, Secretaries, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.



This Conference is non-residential. Participants are to lodge in hotels of their choice near the conference centre. A list of these Hotels will be provided on request.