An intensive course focusing on both the perennial and developing issues in the claim’s management arena
What is this training about?
It is vital for all reinsurers to operate efficient and cost-effective claims management systems to control cost and deliver high levels of service. This is now recognised at a strategic or board level so it’s essential to keep up-to-speed with new developments. Newways presents this NEW practical seminar focusing on the key current issues and best practice for reinsurance professionals to deliver efficient and service driven claims management.
During this concise training programme, you will benefit from the expert practical experience of our faculty of speakers on claims management systems, contract clauses, the approval process and guidelines, long-tail claims and the impact of run-off and insolvency. They will draw on their own extensive experience to highlight issues that can be problematic, efficiencies that can be incorporated using recent cases and industry examples as a reference.
Who should attend?
Reinsurance claims specialists
Actuaries and other professional advisers
By attending this seminar, you will:
LEARN to identify the key contract clauses that affect claims
GET UP TO DATE with the recent developments including the flood claims
BECOME FAMILIAR with the reinsurance claims approval process
FIND OUT how to use claims guidelines
UNDERSTAND the documentation difficulties encountered when dealing with long- tail claims
Key contract clauses from a reinsurance claims perspective – Part 1
Scope of business covered
Commencement and termination
Definitions of loss occurrence and of one risk
Follow the settlements
Key contract clauses from a reinsurance claims perspective – Part 2
Claims co-operation clauses and claims control clauses
Importance of clauses being conditions precedent
Notification of loss
Impact of recent cases
Inspection of records
On what basis?
Review of sample clauses
The practical and legal effects of an inspection
Confidentiality agreements and protocols
Current developments affecting the reinsurance market
Case law concerning discovery obligations on reinsurers
Recent cases on insolvency-related issues and on discovery issues
Long tail claims and the difficulties in tracking down relevant documentation
Why are long tail claims different?
Documentation – policy and claims
What types of documents exist?
How? Research, sources and records
Reinsurance claims management
Introduction to reinsurance claims management
African claims management
Continental European claims management
Run-Off and insolvency and its impact on reinsurance claims
How to assess the likelihood of reinsurer insolvency
Obligations of the insolvent reinsurer to the claimants